Cloud solutions

• Inventory records
• In stock/In use inventory record
• Supplier records
• Service records and monitoring of equipment at the service

Lists are created and the condition of the equipment is recorded. Each list has fields that describe the equipment being seduced. Each entry can have additional documents that accompany the equipment, such as warranty card, invoice, authorizations, certificates …
It is suitable for monitoring the condition of the vehicle fleet, computers and mobile devices, office inventory …

You can use inventory records for daily and periodic reports, as well as for planning strategies, improving cost efficiency.

Depending on the company’s business process, the process of borrowing and deleveraging equipment is adjusted. In stock/In use equipment process, manages the status of equipment in the Inventory Record. History records by user or device.

Contains: Request ID, start time of use, end time of use, notification of clients on In use / In stock.

At any time and in any place, a list of suppliers of equipment and services that you use in every business is available to you. You can make cost-effective plans and influence costs based on supplier records.

Contains basic information about the supplier and the client: name of the supplier, contact person, payment methods, notes, additional payment benefits: Client ID, company name, payment methods, notes, additional benefits.

Records such as:

o Which services are in charge of which equipment
o List of equipment currently in service, with periodic notifications that the item is under warranty
o History of equipment, which and how many times it was in service

They can help you plan further purchases. Based on the reports and data from the records, through simple inspections you can get information on which equipment is the most reliable and which has the least emergency services.

Contains: Service ID (automatically generated), service contact information, service order ID (automatically generated), date when the equipment was handed over for service, description of the problem due to which the equipment is in service, description of how the problem was serviced, additional note, return date equipment from the service.

Based on the report, you can gain insight into the real state of your inventory, thus creating your business with increased economy and lower costs.

They are adapted to the needs of clients and can be created as:

• SharePoint list or
• Spreadsheet Excel form.

Example of possible Equipment Reports:

o List of equipment by status (indebted, discharged, by persons who are longer)
o List of equipment according to the service order
o How many times the equipment has been serviced
o History of borrowing / deleveraging equipment
o Added custom reports in Excel form

The solution can be implemented on the following platforms:

• Microsoft SharePoint Online
• Windows Server 2008R2 | SharePoint Server/Foundation 2010
• Windows Server 2012R2 | SharePoint Server/Foundation 2010
• Windows Server 2008R2 | SharePoint Server/Foundation 2013
• Windows Server 2012R2 | SharePoint Server/Foundation 2013
• Windows Server 2016 | SharePoint Server/Foundation 2013
• Windows Server 2012R2 | SharePoint Server 2016
• Windows Server 2016 | SharePoint Server 2016

• Request records
• Records of activities upon request
• Client/employee records
• Technician record
• Reports

Request records are suitable for monitoring requests sent to the sector by clients or employees. Categorization of priorities is crucial, as well as records of activities of received requests.

Contains: Request ID (automatically generated), request title, short description of the request, company / person who submitted the request, status of the request, responsible technician, technician whose activity solved the request, priority of the request.

Each request follows the activities of the technician to whom the request is assigned. The activities of the technicians are added at the time of resolving the request in order to have the exact time for which the request was resolved. The time is added to the technician who processed the request in order to have information on how many hours during the month / year a certain technician had spent on resolving the request.

When the request is resolved, the useful hours used are added to the client / employee, so that they have information on how many hours were used at any time.

Contains: Request ID (automatically generated), activity start time (hidden field), activity end time (hidden field), client notification of activity (yes / no), activity solved the problem (yes / no), name of the person who solved the request.

The list can be expanded to contain those data that are in the service necessary for the work or report.

Contains: Client ID (automatically generated), company name – department, type of contract, number of hours, contact of one or more persons.

Based on the data from the records of technicians, a quality report can be made on the performance of each individual technician in the sector: How many hours he spent on solving requests, the competence of technicians, as well as the speed of response of technicians on request.

Contains: Technician ID (automatically generated), name, contact information, skills.

On this web-based portal, you can quickly access predefined and customized reports.

They are adapted to the needs of clients and can be created as:

• SharePoint list or
• Spreadsheet Excel form

Reports can be formed by different categories:

o Number of requests by month, year, technician, client, and status
o Efficiency of technicians, number of requests, status requests, number of hours spent, response time per clients
o Clients: how many hours were spent, how many hours were left, by type of contract
o As well as added custom reports in Excel form

The solution can be implemented on the following platforms:

• Microsoft SharePoint Online
• Windows Server 2008R2 | SharePoint Server/Foundation 2010
• Windows Server 2012R2 | SharePoint Server/Foundation 2010
• Windows Server 2008R2 | SharePoint Server/Foundation 2013
• Windows Server 2012R2 | SharePoint Server/Foundation 2013
• Windows Server 2016 | SharePoint Server/Foundation 2013
• Windows Server 2012R2 | SharePoint Server 2016
• Windows Server 2016 | SharePoint Server 2016

Smart HR Portal Solution is a solution through which information about your employees is available to you in one place, no matter where you are. Perform uninterrupted daily work with always available data on employees in the company through the company portal.

• Employee records / files
• Records of certification, skills, and training
• Records of disciplinary proceedings
• OnBoarding / OffBoarding / Change Boarding records
• Records of annual leave
• Records of advertisements and candidates for employment

Employee data sheets are made according to the needs of the organization and form employee files.
In the employee’s file, in addition to the basic data of the employee (name, surname, date of birth, unique identification number – JMBG, residential address, city, team, manager, start of employment, end of employment, total length of service in the company, length of service before coming to the company, active employee, AD account) can also enter data on annual leave and days off (free days, used days off, remaining days off; used old annual leave, remaining old annual leave, annual leave, used annual leave, remaining annual leave, total annual leave), as well as information of a personal nature (marital status, names and number of children, fame, religious holidays).

Each employee is accompanied by scanned certificates, as well as information on skills, which were acquired in the company or during the engagement outside the company.

Through defined forms, employees can also submit requests for additional training to improve their own skills and knowledge. The request is then automatically forwarded to the superior for approval, after which the employee is notified by email about the status of the request.

As it is best to learn from one’s own mistakes, it is necessary to keep records of disciplinary measures of all employees who have in some way violated the company’s working rules. These records contain: a list of all employees who had a disciplinary procedure, a list of disciplinary commissions, a list of minutes from the meetings of the commission and a record of disciplinary measures and the date of their adoption.

Free-form tasks can be defined for each process:

o Defining the person in charge of the subtask in the process.
o Defining the task.
o Deadlines for execution
o Notifications of assigned subtask.
o Notify about not started subtask.
o Notification of completed subtask.

The process of scheduling and canceling annual leave is fully automated. Employees receive email notifications.

The number of days off, old, and new annual leave is recorded in the employee’s records.

In addition to employee records, with the Smart HR solution, you will be able to create a quality database of job candidates and facilitate the process of selecting registered candidates.

Records of received CVs: Depending on which application is used to receive and send emails in the company, SharePoint is able to automatically receive emails from email addresses (for example: jobs@kompanija.rs or posao@kompanija.rs) and facilitates HR service communication.

Filtering the CV archive: Searching the CV database is enabled by various criteria: Workplace, education, technology, certificate … It is also easier to schedule appointments to check candidates through the solution itself, as well as follow the analysis of each meeting.

The solution can be implemented on the following platforms:

• Microsoft SharePoint Online
• Windows Server 2008R2 | SharePoint Server/Foundation 2010
• Windows Server 2012R2 | SharePoint Server/Foundation 2010
• Windows Server 2008R2 | SharePoint Server/Foundation 2013
• Windows Server 2012R2 | SharePoint Server/Foundation 2013
• Windows Server 2016 | SharePoint Server/Foundation 2013
• Windows Server 2012R2 | SharePoint Server 2016
• Windows Server 2016 | SharePoint Server 2016

The development of the Smart Eliso portal with Cloud technology has brought the Smart Eliso 365 solution to the market.

Smart Eliso 365 is an efficient and reliable software to support the implementation, application, and maintenance of quality management systems in accordance with the requirements of ISO standards and other business standards.

When introducing ISO standards in the organization, there are a number of standard difficulties that are successfully overcome with this solution:

• Central database of documentation and information
• Distribution of documents is fast and easy
• Eliminates the need for excessive printing of documents and thus reduces costs
• Access control to documents and records is simple
• Control the use of the latest valid version of the document
• Informing users about changes in the system via email
• Working together on system documents
• Business process automation
• Search documents by content

Smart Eliso 365 is an integral portal for support during the introduction, as well as for the maintenance of the already existing quality system and consists of the following modules:

• ISO documents
• Employee training
• System checks
• Organization
• External documents

The structure of the documents is defined according to user requirements.

Part of the portal intended for control and management of internal and external documents and forms. The ability to access, view, create and modify documents is very easily controlled based on the granted access rights.

In one place, you can manage or search all your policies, rules of procedure, procedures, instructions, regulations, codes, forms, as well as records of complaints and non-compliances, development ideas, improvement plans …

This part of the portal is intended for recording planned trainings, held trainings, as well as the effects of realized trainings, by different organizational units and at the level of the organization. Based on this database, the process of finding staff with the required knowledge and skills has been facilitated and accelerated.

Part of the portal intended for recording and managing all records and documents on performed internal and external system checks. Information on the degree of fulfillment of the requirements of the quality management system is available at any time.

Part of the portal intended for keeping records and records of employees and related equipment with established responsibilities, authorities, and relationships.

Part of the portal intended for recording and monitoring external documents such as laws, regulations, instructions, and all other bylaws necessary for the company’s operations. It is also possible to define the person or persons in charge of this monitoring.

This solution is designed for small and medium enterprises and can be easily installed on the cloud infrastructure, on the Microsoft SharePoint online platform.

The Smart Eliso 365 application is accessed via a computer or mobile device via an internet connection using a user account created on the Microsoft 365 portal. This gives you the ability to, with a computer and reliable Internet access, do your job from anywhere at a time that suits or needs you.

Smart Eliso 365 allows you to have all the necessary resources and data in one place without buying the latest hardware, without maintenance and space costs, while the smooth operation of IT equipment and data security are guaranteed.